Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
No, we do not accept Section 8 tenants. -
Are you licensed?
Yes, Brandon Overholt is a licensed Property Manager in Charge (PMIC), and Marlaina Wagler is also a licensed Property Manager with a degree in accounting. -
Can I reach you after hours?
We offer emergency contact options for urgent issues outside of regular business hours. -
Can you put the money directly into my account?
Yes, we can transfer funds directly to your bank account for your convenience. -
Do I get to see the lease or sign it?
Yes, you will have access to review and approve the lease agreement before it is signed by the tenant. -
Do you sell real estate too?
No, we focus solely on property management. For real estate transactions, we recommend our preferred real estate team, Clardy Realty. -
How and when do I get my checks?
Owner payments are processed on the 10th of each month. -
How is rent collection handled?
Rent is collected online, and we manage all aspects of rent collection and late fees. -
How long of a lease do you sign?
The most common lease length is 1 year, but we can accommodate different terms as needed. -
How much security deposit do you charge the tenant?
The security deposit amount is typically one month's rent, but it can vary based on property and tenant qualifications. -
How soon can you start managing my property?
We can usually begin managing your property within a few days, depending on the completion of paperwork and any external factors. -
What type of properties do you manage?
We manage single-family homes, multifamily properties, commercial properties, vacation rentals, and homes located within HOA communities. We are also open to discussing management services for homeowners associations. -
What type of reports do I get and how often?
Owners receive monthly financial statements and scheduled property walkthroughs at least twice annually during the tenancy. One is typically conducted in person, while another may be completed using RentCheck. These walkthroughs help identify maintenance concerns early, monitor property condition, and keep owners informed. -
Who holds the tenant security deposit?
The security deposit is held in a separate escrow account, ensuring compliance with legal requirements.

